Recently Congress passed the CARES ACT (COVID-3 Stimulus Bill), which included language to permanently reinstate coverage for over-the-counter drugs from FSAs and HSAs, without the need for a prescription. They also included menstrual care products to the list of eligible items.

To be reimbursed, provide the cash register receipt that lists the products purchased. If you have the SABCFlex Card (WEX), it will take some time before the merchants can update their inventory control system (SIGIS) to accommodate payment with the card. Therefore, you will have to pay with another form of payment and send it to us for reimbursement. Always keep your receipts for your OTC items, as many smaller drug stores/pharmacies will not have the inventory control system.

OTC drugs and items must be purchased for use by you, your spouse and/or dependents and intended for use in the same Plan Year in which you request reimbursement. Bulk purchases are not allowed. To view examples of eligible items, please click here.

The items purchased must be used to alleviate or treat a medical condition and NOT for general well being. OTC items such as vitamins and supplements are not generally allowed, unless for the treatment of a specific illness and reimbursement would be based on documentation from your physician. Toiletries, cosmetics and sundry items are NOT reimbursable expenses.

As a cautionary measure to protect our customers and employees against the possible spread of the Coronavirus, we are asking customers to avoid bringing claims to our office for reimbursement. Instead, we ask that you use one of the following methods to submit a claim for reimbursement:

1. Online Portal –To use the online portal, login to our website at www.sabcflex.com. On the top right hand corner select Employee Login and Registration. If you have not registered, select Register a New Account. Complete the necessary information. Once logged into the site you will see your balance, claim history and other information. To submit a claim select File a Request for Reimbursement. If you are submitting a Validation for debit card charges, select File Receipts for Validation. Complete the necessary information and attach your receipts where indicated.
2. Mobile App – To download the Mobile App, first you must register your account online as discussed above. Once registered, on your phone’s browser type in www.sabcflex.com/mobile. You will enter you login information and select from the menu at the bottom of page File Claim. Additional instructions are available on our website. This app allows you to use your phone camera to take a picture of your receipts and submit where indicated.
3. Fax – Complete a Request for Reimbursed Form (attached to this email) and fax along with your receipts to 601-856-8088.

If you have not provided us with your direct deposit information, please do so in the customer portal before submitting your claim. Claims received before 2pm will go into the banking system that afternoon and will normally be in your account the next business day. Some banks may take 2 days.

We appreciate your cooperation; this will ensure that our employees are here to serve you.

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